Privacy Policy

We may collect:

• Personal information: name, email address, phone number.
• Account information: login details, preferences.
• Transaction data: listings, purchases, swaps, donations.
• Technical data: IP address, browser type, device information.
• Usage data: interaction with the Platform.

We use your data to:

• Provide and maintain the Platform.
• Facilitate transactions between users.
• Improve user experience and services.
• Communicate with you (e.g. updates, support).
• Ensure safety and prevent fraud.
• Comply with legal obligations.

We process personal data based on:

• Contractual necessity (to provide services).
• Legitimate interests (platform improvement, fraud prevention).
• Legal obligations.
• Consent (where required, e.g. marketing).

We may share your data with:

• Other users (limited to transaction-related details).
• Payment processors and service providers.
• Legal authorities where required.

We do not sell your personal data.

We retain personal data only as long as necessary for the purposes outlined above or to comply with legal obligations.

Under UK data protection laws, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion (“right to be forgotten”).
• Restrict or object to processing.
• Data portability.
• Withdraw consent where applicable.

Requests can be made via info@toycyclehub.com.

We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure.

We use cookies and similar technologies to enhance functionality and analyse usage. You can manage cookie preferences through your browser settings.

Our Platform is not intended for direct use by children under 18 except with the direct consent and permission of parents or guardians. We do not knowingly collect personal data from children.

The Platform may contain links to third-party websites. We are not responsible for their privacy practices.

We may update this Privacy Policy from time to time. Changes will be posted on the Platform with an updated effective date.

For any questions or concerns regarding this Privacy Policy, contact us at info@toycyclehub.com.

Address: Suite RA01, 195-197 Wood Street, London E17 3NU.

ToyCycleHub — promoting sustainability through reuse, community and trust.